IT Services for Not-for-Profits Across Regional Victoria

Keeping community organisations secure, compliant,and supported through reliable and cost-effective IT. We take care oftechnology, so you can focus on your mission.

IT Challenges Affecting Regional NFPs

Keeping community organisations secure, compliant,and supported through reliable and cost-effective IT. We take care oftechnology, so you can focus on your mission.

  • A lack of IT strategy, whichleads to funds being spent on solutions that don’t deliver real long-termvalue.
  • Growing cyber securitythreats and a lack of defences or internal expertise, which puts confidentialinformation at risk and can bring services to a standstill in the event of abreach.
  • Clunky systems and unreliablehardware, which affect access, communication, and collaboration – and contribute to downtime.
  • Meeting growing complianceobligations and managing sensitive data, leading to stress and burnout for team members.
  • Limited internal IT, whichcan leave long-term goals falling through the cracks while IT staff are bogged downin day-to-day tasks.
  • Varying levels of ITsavviness and cyber security awareness amongst team members, which affects theadoption of new tools and increases cyber security risks
  • Maintaining robust databackups that have been tested to ensure they’re reliable when something goeswrong

How We Support Not-for-Profits

Managed IT
Services

We keep your operations running smoothly with a proactive, tailored approach and responsive support. This means you can expect less tech hiccups and time spent waiting ona reply.

Cyber
Security

We build resilienceso you avoid downtime, fines, and loss of trust. This includes securing systems, supporting compliance, safeguarding sensitive data, and aligning your organisation with the Essential Eight

Microsoft 365 Optimisation

We look at how your organisation works, and optimise Microsoft 365 tools to meet your needs and streamline workflows. We make sure your team understands how to use tools aswell, so you get more value

IT Strategy and Projects

We deliver in-depth expertise, so you can make informed decisions and invest funds wisely. As aresult, you can rely on future-proof outcomes that deliver more value now andinto the future

Backups and Disaster Recovery

We make sure you’ve got regular, tested data backups, so you can meet compliance and get back towork with less downtime if there’s a cyber attack, natural disaster, or if datais accidentally deleted.

Governance
Reporting

We put systems andprocesses in place so data stays organised and secure, insights are accurate, and you stay audit ready. This saves time, increases confidence, reduces risk,and supports better decision making

Why Regional NFPs Choose Lateral Plains


When you partner with our friendly neighbourhoodnerds you can count on local support (both remote and in-person) and a team whotruly understands the challenges of regional NFPs. We deliver fixed-feepredictability so services stay within budget, and a focus on long-termpartnerships so we can support your changing needs and success. We get toreally know your people and systems, so we can provide the best solutions andsupport while you focus on what matters.

Transforming a Ballarat NFP’s IT and Cyber Security

When BGT Jobs & Training Ballarat were frustrated with their existing IT provider’s slow response times, poor communication, and lack of capabilities that supported their goals, Lateral Plains stepped in to transform their experience. We’ve worked alongside the organisation to:

  • Provide guidance oncyber security uplift and digital transformation, and implement solutions.
  • Reconfigure their network toimprove functionality and meet compliance requirements.
  • Bring the organisation into thecloud, with secure Microsoft 365 and SharePoint solutions.
  • Reduce downtime with responsiveIT support.
  • Support future compliancerequirements and enhance scalability.
  • Ensure the NFP can rely on anapproachable, friendly team.

“With Lateral Plains we’re getting the advice anddirection we were looking for. We’re relying on an expert to say this is what’sgoing to happen, this is what the impact is going to be, and this is what weneed to do to get ready. They’ve felt more like a part of the business –as if they’re a part of BGT rather than a contractor. They’ve come in as if they’re part of the staff.”

Brooke

BGT’s Business Services Coordinator

How Our Nerd Herd Can Help

When you partner with our friendly neighbourhoodnerds you can count on local support (both remote and in-person) and a team whotruly understands the challenges of regional NFPs. We deliver fixed-feepredictability so services stay within budget, and a focus on long-termpartnerships so we can support your changing needs and success. We get toreally know your people and systems, so we can provide the best solutions andsupport while you focus on what matters.

FAQ

How can MSPs support NFPs?
Why is working with a local MSP important?
How much do MSP services cost?
Can MSPs support NFPs with IT strategy?
Nerd Heard MSP's services have exceeded my expectations. Their expertise and support have been invaluable.

John Doe

CEO, XYZ Company

I highly recommend Nerd Heard MSP. Their solutions have greatly improved our operations and efficiency.

Jane Smith

CTO, ABC Inc.

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